Privacy

We respect the privacy of our visitors, relations and clients. We ensure that personal information is treated confidentially and is only used in the context of our services. Personal data is always processed in a manner that is in accordance with the requirements of the General Data Protection Regulation (GDPR).

General

This privacy policy applies to the processing of personal information provided by customers, relations and clients as well as the use of our website.

How we collect personal data

We collect personal data when you place an order in our webshop. We need this information for invoicing and to be able to process your order. To do this, we ask for your company name, name, address, telephone number and email address. If you want to pay by direct debit, we will also ask for your bank details.

What data do we collect?

We collect contact information such as your name, company name, address, telephone number, email address, bank details and IP address. In addition, we collect data about previous orders. We also keep a record of when and what we have talked to you about. If you send us an e-mail or contact us via our website, your name, e-mail address, IP address and the content of the conversation will be stored.

Why do we collect personal data?

We process personal data in order to be able to provide our services, to create an account, to invoice and to answer and follow up on questions, changes and malfunctions. We store traffic and location data such as your IP address in order to allow you to use our services safely, prevent fraud and resolve complaints.

Provision of data to third parties

Your data will never be shared with other parties or authorities insofar as this is not necessary for the performance of our services. Alberts Oldtimerservice will only disclose your personal data without your consent if this is legally necessary or if there are sufficient indications that this is necessary to comply with the laws or legal provisions as applicable to Alberts Oldtimerservice or its website, to protect and defend the rights or possessions of Alberts Oldtimerservice and its website, and, in urgent cases, protect the personal safety of our relations, website or the public. Disclosures of personal data will only be released after careful consideration with the interested party.

Sometimes we need to share your personal data with other parties in order to be able to provide a requested service. In addition, we use systems or services of partners and suppliers where it is possible that this party has access to data of our customers. Some partners and suppliers are based in the United States. These partners and suppliers ensure that the right safeguards are in place in terms of privacy protection and security. Where necessary, contractual agreements are laid down in a processing agreement.

How do we protect your data?

We carefully protect your data against loss, misuse, unauthorized access or publication, alteration or destruction. Within the company, data is stored on password-protected servers, two-factor authentication (2FA), and restricted access. Your data will be stored and processed in the Netherlands. Backups of personal data are also stored encrypted in certified data centers in the Netherlands, Germany and Ireland.

To the extent that partners and suppliers need access to your data, we ensure that this is done securely. The respective partner or supplier will only receive the data that is necessary in the context of the provision of services. We explicitly state that this data must be adequately secured. Where necessary, contractual agreements are laid down in a processing agreement.

Access, correction and the right to be forgotten

As an existing relation, you have access to My Account and access to your data with your e-mail address and password. If your data contains inaccuracies in our administration, you can change them immediately. You can also indicate here whether you would like to be kept informed by e-mail about important information in relation to our services.

You have the right to be forgotten. This means that you can ask us to remove your data from our customer database. In certain situations, we may not be able to comply with your request. For example, we are required to keep financial information for 7 years. If we are unable to comply with your request, we will of course inform you of the reason.

Third-Party Websites

On our website you may find hyperlinks to third-party websites. Our privacy policy does not apply to those websites. Alberts Oldtimerservice also bears no responsibility whatsoever for the accessibility and content of these websites and the handling of your personal data by these third parties. Therefore, always read the privacy policy of the website you are visiting.

Changes to the privacy policy

Based on new developments, the texts of this website and the privacy policy may be changed by us, for example in the context of new laws and regulations. It is therefore recommended that you consult our privacy policy on a regular basis.

Questions and comments

If you have any questions or comments about our privacy policy, please let us know. Feel free to let us know via the contact form or send an e-mail to [email protected].