General

Below you will find our Terms and Conditions. These always apply if you use or place an order through our Website. The Terms and Conditions contain important information for you as a buyer. Therefore, read it carefully. We also recommend that you save or print these terms and conditions so that you can read them again at a later time.

Article 1 – Definitions

1.1. Alberts Oldtimerservice: established in Gorredijk and registered with the Chamber of Commerce under registration number 525481120001 trading under the name Alberts Oldtimerservice.
1.2. Website: the website of Alberts Oldtimerservice, which can be consulted via www.albertsoldtimerservice.nl and all associated subdomains.
1.3. Customer: the customer who, whether or not acting in the course of a profession or business, enters into an Agreement with Alberts Oldtimerservice and/or has registered on the Website.
1.4. Agreement: any agreement or agreement between Alberts Oldtimerservice and the Customer, of which the General Terms and Conditions form an integral part.
1.5. General Terms and Conditions: these General Terms and Conditions.

Article 2 – Applicability of General Terms and Conditions

2.1. The General Terms and Conditions apply to all offers, Agreements and deliveries of Alberts Oldtimerservice, unless expressly agreed otherwise in writing.
2.2. If the Customer includes provisions or conditions in its order, confirmation or notification of acceptance that deviate from, or do not appear in, the General Terms and Conditions, these are only binding on Alberts Oldtimerservice, if and insofar as they have been expressly accepted in writing by Alberts Oldtimerservice.
2.3. In the event that specific product or service terms and conditions apply in addition to these General Terms and Conditions, those terms and conditions also apply, but in the event of conflicting conditions, the Customer can always invoke the applicable provision that is most favourable to it.

Article 3 – Prices and information

3.1. All prices stated on the Website and in other materials from Alberts Oldtimerservice are inclusive of VAT and, unless otherwise stated on the Website, other levies imposed by the government.
3.2. If shipping costs are charged, this will be clearly stated in good time before the conclusion of the Agreement. In addition, these costs will be displayed separately in the ordering process.
3.3. The content of the Website has been compiled with the greatest care. However, Alberts Oldtimerservice cannot guarantee that all information on the Website is correct and complete at all times. All prices and other information on the Website and in other materials originating from Alberts Oldtimerservice are therefore subject to obvious programming and typing errors.
3.4. Alberts Oldtimerservice cannot be held responsible for (color) deviations as a result of screen quality.

Article 4 – Conclusion of the Agreement

4.1. The Agreement is concluded at the moment of acceptance by the Customer of the offer of Alberts Oldtimerservice and the fulfilment of the conditions set by Alberts Oldtimerservice.
4.2. If the Customer has accepted the offer electronically, Alberts Oldtimerservice will immediately confirm receipt of the acceptance of the offer by electronic means. As long as the receipt of this acceptance has not been confirmed, the Client has the option to dissolve the Agreement.
4.3. If it turns out that incorrect information has been provided by the Customer during the acceptance or otherwise conclusion of the Agreement, Alberts Oldtimerservice has the right to comply with its obligation only after the correct information has been received.
4.4. Within the legal frameworks, Alberts Oldtimerservice can inform itself whether the Customer can meet its payment obligations, but also of all facts and factors that are important for a responsible conclusion of the Agreement. If, on the basis of this investigation, Alberts Oldtimerservice has good grounds not to enter into the Agreement, it is entitled to refuse an order or request with reasons or to attach special conditions, such as advance payment, to the execution.

Article 5 – Registration

5.1. In order to make optimal use of the Website, the Client may register via the registration form/account login option on the Website.
5.2. During the registration process, the Client chooses a username and password that will allow him to log in to the Website after registration. Customer is responsible for choosing a sufficiently reliable password.
5.3. The Client must keep his login details, username and password strictly confidential. Alberts Oldtimerservice is not liable for misuse of the login details and may always assume that a Customer who registers on the Website is actually that Customer. Everything that happens through the Client’s account is the responsibility and risk of the Client.
5.4. If the Client knows or suspects that his login details have fallen into the hands of unauthorised persons, he must change his password as soon as possible and/or inform Alberts Oldtimerservice accordingly, so that Alberts Oldtimerservice can take appropriate measures.

Article 6 – Execution of the Agreement

6.1. As soon as the order has been received by Alberts Oldtimerservice, Alberts Oldtimerservice will send the products as soon as possible, with due observance of the provisions of paragraph 3 of this Article.
6.2. Alberts Oldtimerservice is entitled to engage third parties in the performance of the obligations arising from the Agreement.
6.3. In principle, the delivery time is 30 days. The method of delivery can take place in different ways and is at the discretion of Alberts Oldtimerservice.
6.4. If Alberts Oldtimerservice is unable to deliver the products within the agreed period, it will inform the Customer accordingly. In that case, the customer can agree to a new delivery date or he will be given the opportunity to dissolve the Agreement free of charge.
6.5. Alberts Oldtimerservice advises the Customer to inspect the delivered products and to report the defects found within a reasonable period of time, preferably in writing. See the Warranty and Conformity Article.
6.6. As soon as the products to be delivered have been delivered to the specified delivery address, the risk, as far as these products are concerned, is transferred to the Customer. If expressly agreed otherwise, the risk will be transferred to the Client at an earlier stage. If Customer decides to collect the products, the risk passes upon transfer of the products.
6.7. Alberts Oldtimerservice is entitled to deliver a similar product of similar quality as the ordered product, if the ordered product is no longer available. The Customer is then entitled to dissolve the Agreement free of charge and to return the product free of charge.

Article 7 – Right of withdrawal

7.1. This article only applies to the Client, being a natural person who is not acting in the exercise of his profession or business.
7.2. Customer has the right to dissolve the distance concluded Agreement with Alberts Oldtimerservice within 14 days after receipt of the product, without giving reasons, free of charge.
7.3. The period starts on the day after the Customer, or a third party designated in advance by him, who is not the carrier, has received the product, or:
• if the Customer has ordered several products in the same order: the day on which the Customer, or a third party designated by him, has received the last product;
• if the delivery of a product consists of several shipments or parts: the day on which the Customer, or a third party designated by him, has received the last shipment or part;
• in the case of Contracts for regular delivery of products during a certain period: the day on which the Customer, or a third party designated by him, has received the first product.
7.4. Customer must bear the return costs himself, if these costs are higher than the regular postal rate, Alberts Oldtimerservice will provide an estimate of these costs. The shipping costs incurred by the Customer when purchasing the product are not included in the costs for the return and remain at the Customer’s own expense.
7.5. Within the withdrawal period referred to in paragraph 1, the Customer will handle the product and its packaging with care. The Customer shall only open the packaging and use the product to the extent necessary to verify the nature, characteristics and functioning of the products. The basic principle here is that this inspection may not go further than the Customer could in a physical store.
7.6. Customer is only liable for depreciation of the product resulting from a way of handling the product that goes beyond what is permitted in the previous paragraph.
7.7. Customer may dissolve the Agreement in accordance with the term set out in paragraph 1 of this Article by sending the model withdrawal form (digitally) to Alberts Oldtimerservice, or by informing Alberts Oldtimerservice in another unambiguous manner that he is withdrawing from the purchase. In the event of a digital notification, Alberts Oldtimerservice will confirm receipt of that notification. After rescission, Customer has 14 days to return the product. It is also possible to return the product immediately within the cooling-off period set out in paragraph 1 of this Article, provided that the model withdrawal form or other unambiguous declaration of withdrawal is enclosed.
Products can be returned to:

Alberts Oldtimer Service
‘t Kiemke 10
8401 JC, Gorredijk

7.8. Amounts already paid (in advance) by the Client will be refunded to the Client as soon as possible, but no later than within 14 days after dissolution of the Agreement. Unless Alberts Oldtimerservice offers to collect the product itself, Alberts Oldtimerservice may withhold a refund until Alberts Oldtimerservice has received the product or until the Customer demonstrates that he has returned the product, whichever is earlier.
7.9. The Website will clearly provide information about whether or not the right of withdrawal applies and any desired procedure in good time before the conclusion of the Agreement.
7.10. The right of withdrawal does not apply to:
• Products that have been created by the entrepreneur in accordance with the specifications of the Customer;
• Products that can spoil or age quickly;
• The delivery of digital content other than on a tangible medium, if the performance has begun with the express prior consent of the Customer and the Client has declared that he thereby loses his right of withdrawal.

Article 8 – Payment

8.1. Customer must make payments to Alberts Oldtimerservice according to the payment methods indicated in the ordering procedure and any payment methods indicated on the Website. Alberts Oldtimerservice is free to choose payment methods and these may also change from time to time. In the event of payment after delivery, the Client has a payment term of 14 days starting on the day after delivery.
8.2. If the Customer does not comply with his payment obligation(s) on time, the Alberts Oldtimerservice will owe the statutory interest on the amount still owed, after the Alberts Oldtimerservice has been informed of the late payment and Alberts Oldtimerservice has granted the Customer a period of 14 days to still meet his payment obligations, after the failure to pay within this 14-day period, and Alberts Oldtimerservice is entitled to pay the extrajudicial amount incurred by him. collection costs. These collection costs amount to a maximum: 15% on outstanding amounts up to € 2,500; 10% on the next €2,500 and 5% on the next €5,000 with a minimum of €40,-. Alberts Oldtimerservice may deviate from the amounts and percentages mentioned for the benefit of the Customer.

Article 9 – Warranty and conformity

9.1. This article only applies in the case of a Client who is not acting in the exercise of his profession or business. If a separate warranty is given on the products by Alberts Oldtimerservice, this applies to all types of Customers, without prejudice to the above.
9.2. Alberts Oldtimerservice guarantees that the products comply with the Agreement, the specifications stated in the offer, the reasonable requirements of soundness and/or usability and the legal provisions and/or government regulations existing on the date of the conclusion of the Agreement. If specifically agreed, Alberts Oldtimerservice also guarantees that the product is suitable for other than normal use.
9.3. If the delivered product does not comply with the Agreement, the Customer must notify Alberts Oldtimerservice within a reasonable period of time after discovering the defect.
9.4. If Alberts Oldtimerservice deems the complaint to be well-founded, the relevant products will be repaired, replaced or reimbursed after consultation with the Customer. The maximum compensation is, with due observance of the Article regarding liability, equal to the price paid by the Customer for the product.

Article 10 – Warranty for business purchases

10.1. Alberts Oldtimerservice guarantees that the products comply with the Agreement, the specifications stated in the offer, the reasonable requirements of soundness and/or usability and the legal provisions and/or government regulations existing on the date of the conclusion of the Agreement. If specifically agreed, Alberts Oldtimerservice also guarantees that the product is suitable for other than normal use. Otherwise, the product is suitable for normal use.
10.2. If the delivered product does not comply with the Agreement upon delivery, the Customer must notify Alberts Oldtimerservice within 3 days after delivery. If the Customer does not do this, he can no longer claim repair, replacement, etc., if the product is delivered defective.
10.3. If Alberts Oldtimerservice deems the complaint to be well-founded, the relevant products will be repaired, replaced or (partially) reimbursed after consultation with the Customer.

Article 11 – Complaints procedure

11.1. If Customer has a complaint about a product (in accordance with Article regarding warranty and conformity) and/or about other aspects of the services of Alberts Oldtimerservice, he can submit a complaint to Alberts Oldtimerservice by telephone, e-mail or post. See the contact details at the bottom of the Terms and Conditions.
11.2. Alberts Oldtimerservice will respond to the Customer’s complaint as soon as possible, but in any case within 14 days of receipt of the complaint. If it is not yet possible to provide a substantive or definitive response, Alberts Oldtimerservice will confirm the complaint within 14 days of receipt of the complaint and give an indication of the period within which it expects to provide a substantive or definitive response to the Customer’s complaint.
11.3. Customer who is not acting in the exercise of his profession or business can also file a complaint via the European dispute resolution platform, which can be reached via http://ec.europa.eu/odr/.

Article 12 – Liability

12.1. This Article only applies if the Client is a natural or legal person acting in the course of his profession or business.
12.2. The total liability of Alberts Oldtimerservice towards the Customer due to an attributable failure to comply with the Agreement is limited to compensation of a maximum of the amount of the price stipulated for that Agreement (including VAT).
12.3. Liability of Alberts Oldtimerservice towards the Customer for indirect damage, including in any case – but expressly not limited to – consequential damage, loss of profit, missed savings, loss of data and damage due to business interruption, is excluded.
12.4. Apart from the cases referred to in the previous two paragraphs of this Article, Alberts Oldtimerservice is not liable to the Customer for any damages, regardless of the ground on which an action for damages would be based. However, the limitations referred to in this Article shall lapse if and insofar as damage is the result of intent or gross negligence on the part of Alberts Oldtimerservice.
12.5. The liability of Alberts Oldtimerservice towards the Customer due to an attributable failure to comply with an Agreement only arises if the Customer immediately and properly gives Alberts Oldtimerservice notice of default in writing, setting a reasonable period to remedy the shortcoming, and Alberts Oldtimerservice continues to fail to comply with its obligations even after that period. The notice of default must contain a description of the shortcoming that is as detailed as possible, so that Alberts Oldtimerservice is able to respond adequately.
12.6. A condition for the existence of any right to compensation is always that the Customer reports the damage in writing to Alberts Oldtimerservice as soon as possible, but no later than within 30 days after it occurred.
12.7. In the event of force majeure, Alberts Oldtimerservice is not obliged to compensate the Customer for any damage incurred as a result.

Article 13 – Retention of title for business purchases

13.1. All delivered goods remain the property of Alberts Oldtimerservice until all claims that Alberts Oldtimerservice has against Business Customer (including any related (collection) costs and interest) have been paid in full.
13.2. Prior to the said transfer of ownership, the Business Client is not entitled to sell, deliver or otherwise dispose of these goods, other than in accordance with its normal business and the normal purpose of the goods. In addition, Business Customer is not permitted to pledge these items or to grant third parties any other right thereto as long as the ownership of these items has not been transferred to Business Customer.
13.3. The Business Customer is obliged to keep the goods that have been delivered under retention of title carefully and as recognizable property of Alberts Oldtimerservice.
13.4. Alberts Oldtimerservice is entitled to take back the goods that have been delivered under retention of title and are still present at the buyer’s premises if the Business Customer does not ensure timely payment of the invoices or is or is in danger of being in payment difficulties.
13.5. Business Customer shall at all times grant Alberts Oldtimerservice free access to its goods for inspection and/or to exercise the rights of Alberts Oldtimerservice.

Article 14 – Personal data

14.1. Alberts Oldtimerservice processes the Customer’s personal data in accordance with the privacy statement. It can be found here: www.albertsoldtimerservice.nl/privacy

Article 15 – Final provisions

15.1. The Agreement is governed by Dutch law.
15.2. Insofar as rules of mandatory law do not prescribe otherwise, all disputes that may arise as a result of the Agreement will be submitted to the competent Dutch court in the district where Alberts Oldtimerservice is located.
15.3. If a provision in these General Terms and Conditions turns out to be null and void, this does not affect the validity of the entire General Terms and Conditions. In that case, the parties will adopt (a) new provision(s) as a replacement, which will give shape to the intention of the original provision as far as legally possible.
15.4. For the purposes of these Terms and Conditions, “in writing” also includes communication by e-mail and fax, provided that the identity of the sender and the integrity of the e-mail are sufficiently established.

Contact Details

If you have any questions, complaints or comments after reading these Terms and Conditions, please feel free to contact us in writing or by e-mail.

Alberts Oldtimer Service
‘t Kiemke 10
8401 JC, Gorredijk
Phone: +31 (0) 513 – 745 258
Email: info@albertsoldtimerservice.nl
Chamber of Commerce number: 525481120001
VAT number: NL001445175B34